Orders over the Christmas holiday period
The Gold.co.uk website will remain open and will continue to take online orders 24 hours a day over the Christmas period. As always, customers will be expected to make prompt payments after placing their orders.
Customer Support: Our customer service phone lines will be closed on Thursday 24th December from approximately 1pm/13:00 for the Christmas period, reopening for the New Year on Monday 4th January 2021 at 9am/09:00.
If you would like to leave a message, query or a callback request, please email [email protected] . A skeleton crew of support staff will be working intermittently over the Christmas period and may be able to assist before the New Year in the event of an urgent matter.
Shop & Trade Counter: Our shop counter has been shut since the first national lockdown in March 2020. Closure of the counter will continue into 2021 until the UK lockdown tier system relaxes. We apologise for any inconvenience but customer and staff safety is our priority.